DOOR SUPERVISOR
Level 2 Door Supervisor and Upskilling
Door Supervisor Training
In order to obtain an SIA licence you will need to show that you are trained to the right level. This applies to front line staff only.
To get one of the qualifications linked to Door Supervisor licensing you will need to attend and take four training modules and pass three exams. The duration of the training should be 45 hours.
Training leading to the licence-linked door supervision qualifications must be delivered over a minimum of FOUR days. Awarding organisations offering these qualifications will monitor training providers to ensure that their courses meet this requirement.
Course Content
Common Security Industry Knowledge
Session 1: Awareness of the Law in the Private Security Industry
Session 2: Health and Safety for the Private Security Operative
Session 3: Fire Safety Awareness
Session 4: Emergency Procedures
Session 5: The Private Security Industry
Session 6: Communication Skills and Customer Care
Door Supervisor Specialist Module
Session 1: Behavioural Standards
Session 2: Civil and Criminal Law
Session 3: Searching
Session 4: Arrest
Session 5: Drugs Awareness
Session 6: Recording Incidents and Crime Preservation
Session 7: Licensing Law
Session 8: Emergency Procedures
Session 9: Dealing with Vulnerable Individuals
Session 10: Dealing with Queues and Crowds
Conflict Management Module
Session 1: Avoiding Conflict and Reducing Personal Risk
Session 2: Defusing Conflict
Session 3: Resolving and Learning from Conflict
Session 4b: Application of Communication Skills and Conflict Management for Door Supervisors
Physical Intervention Skills Module
Session 1: Introduction to Physical Skills
Session 2: Disengagement Techniques
Session 3: Escorting Techniques